PRE-ORDERS

Our most popular items and colors tend to sell out quickly. We only produce more when we see items running low, to avoid overproduction and waste. However, we want you to secure the items you desire, so we offer them for pre-order before they arrive in stock.

Here are a few important things to note about pre-orders:

Payments and returns:

• All pre-orders are charged immediately in advance. If you use a "pay later" method, your invoice might expire before you receive the product.
• However, you have a 14-day return right starting from the date the order is delivered.
• You can also cancel the order at any time before it is shipped if you change your mind.

Shipping:

• Pre-order shipping times are indicated on the product page, and you can check these before making a pre-order. The estimated delivery date can be found within the product description.
• Orders containing pre-order or delayed delivery products are ineligible for next day and express delivery options.
• Your complete order will always be dispatched within one package, meaning that any orders containing pre-order items will not be dispatched until the date stated on the pre-order item.
• If you would like to receive your additional items prior to this date, we recommend creating two separate orders.

Expected delivery times are realistic estimates, but delays can occur. If there are significant delays from the estimated timeline, we will contact you about the status of your order.