Information cookies

Genetcollection.no does not sell, transmit or exchange personal data with third parties. External persons may only gain access to this information if they are to perform certain services for us. In such cases, strict agreements must be entered into to protect the security of the information. We will also always decide how the processing of the information will be carried out.

 

A cookie is a small text file that is stored in the browser's memory. These are used, for example, to take care of the user choices you make on the site, give access to member pages, save your shopping basket and analyze how you use our pages so that we can improve. Like most other websites, we use cookies to improve the user experience of our websites. By using the Genetcollection.no website, you agree that we can insert cookies in your browser

 Browsers like Safari, FireFox, Explorer, Opera, etc. are configured so that cookies are automatically accepted. If you do not want to accept cookies, you must change your browser settings.  If you want to avoid cookies, you can disable the use of cookies in your browser. Please note that when you do this, several of the features on the pages will not work. 

The cookies on this page are also used, among other things, to:

-Marketing

We have placed cookies from Facebook and Google, among others, and use them to tailor ads and digital offers. This may result in you seeing offers directed to you after you have visited our website.

-Google analytics

Collects information about how visitors use the website. This information is used to optimize the content of the page. Cookies anonymize all information and only say something about the number of visitors, where they come from and what pages they visit.

-Google Tag Manager

It helps us distribute various code snippets on the website, e.g. google analytics

-Facebook pixel

Collect information about visitors to personalize marketing on Facebook and Instagram.

-Newsletter

By subscribing to our newsletter, you agree that we store the information you provide yourself upon registration, such as name and email address, which is used to send you relevant information about exercise, diet and lifestyle changes. The emails are sent through a third party, but Genetcollection.no undertakes not to share your information with third parties and to use it only as mentioned here. The information is stored until you unsubscribe from the newsletter.

-Contact form and customer service

If you contact us through the contact form, customer service email or chat, this information will be stored in our database. Information will be stored for as long as it is relevant for us to care for it, including to provide you with customer service. The details will not be stored longer than necessary.

-Popup windows

In connection with customer service and marketing, we use cookies to manage pop-ups. This may appear in the form of chatbots, helpful information, or campaigns that appear in connection with relevant actions you take on the page.

-Personal information

In connection with customer relationships, we are required to collect various information such as name, address and other information. The information is used to process your customer relationship, for example to fulfill an order or give you access to our web application.

The information will be stored for as long as you are a customer with us. You have the right to access, correct and delete the data we have stored about you. Once the relationship with the client has ended, we will take care of the data for as long as we consider appropriate. This applies, for example, to training programs, diet plans, training logs, etc. 

-Responsible data processor

Genetcollection.no is not responsible for the treatment of the personal data that is collected. The company is responsible for carrying out internal controls regarding personal data and for reporting and correcting deviations from the guidelines and current legislation.

We strive at all times to follow the applicable regulations regarding personal protection.

 

If you have any questions, please email us at support@genetcollection.no